Management Capstones; health facilities; emergency services;
This quantitative research study involved the assessment of operational processes and the impacts on waiting times and patient satisfaction in emergency departments throughout the United States. The current trends and marketing tools that...
This study identifies gaps in homeland security with a focus on gaps in aviation
security. The September 11, 2003 terrorist attacks on New York’s World Trade Center
I and the Pentagon resulted in the loss of over 3,000 lives, severely impacted our...
Management/Human Resources Capstones; Public Administration Capstones;
This qualitative study examines the issues and challenges facing our legal system
when citizens pursue their right to self-representation in our courts as opposed to
representation by an attorney. Courts deal with ever-widening floodgates of...
The Persian Gulf Crisis/War illustrated a paradox still debated today. It exemplified that
airpower was not the total means to an end, but it was critically important to the success of the
Gulf War. Was the air campaign successful, as...
Benchmarking can be defined as a management tool for comparing performance against
an organization that is widely regarded as outstanding in one or more areas, in order to
improve performance (Bardi, Coyle, & Langley, 1996). This paper...