Management at the Delaware State Lottery understands that the organization’s
understand that the traditional financial performance measures, like earnings per share
and return-on-investment worked well for private industries, but they seldom work...
Benchmarking can be defined as a management tool for comparing performance against
an organization that is widely regarded as outstanding in one or more areas, in order to
improve performance (Bardi, Coyle, & Langley, 1996). This paper...
Laws of the State of Delaware. The One Hundred And Thirty-Fifth General Assembly First Session Commenced And Held At Dover On Tuesday, January 10, A.D. 1989 Second Session Commenced And Held At Dover On Tuesday, January 9, A.D. 1990 Volume LXVII.
In a survey by Grotta, Glassman and Hoffman cited in the U.S. News and World Report, 69%
of company managers replied that the most annoying situation with their employees is the lack of
motivation. These managers are right to be concerned about...