Management at the Delaware State Lottery understands that the organization’s
understand that the traditional financial performance measures, like earnings per share
and return-on-investment worked well for private industries, but they seldom work...
This study identifies gaps in homeland security with a focus on gaps in aviation
security. The September 11, 2003 terrorist attacks on New York’s World Trade Center
I and the Pentagon resulted in the loss of over 3,000 lives, severely impacted our...
The major provisions of the Emergency Planning and Community Right-to-Know Act
(EPCRA) are being complied with in the state of Delaware. This research project evaluated
Delaware’s level of compliance and suggested adjustments to enhance the...
Automation, outsourcing, recession, the aftermath surrounding the events of Tuesday,
September 11, 2001, the decline in the stock market, loss of business and/or profits are all
reasons that would contribute to why a company would consider...
The purpose of this research is to function as an inquiry examining current prevention plans and to identify what measures can be implemented or modified to reduce the likelihood of client-initiated violence in state agencies
Management/Human Resources Capstones; Public Administration Capstones;
This qualitative study examines the issues and challenges facing our legal system
when citizens pursue their right to self-representation in our courts as opposed to
representation by an attorney. Courts deal with ever-widening floodgates of...
This study explores customer service delivery and provisions at Delaware Technical &
Community College, Terry Campus, which is a two year institution. The research examined the
delivery of customer service of front-line staff of the Student...
Domestic violence against women is prevalent in the United States. Based on the history of
domestic violence, men have abused women throughout the centuries. Women have struggled
and tolerated many different types of violence, such as physical,...
As more and more employers and business enterprises are requiring arbitration in the
settlement of grievances and disputes, a question arises concerning the constitutional
legality of mandatory arbitration. Although many are requiring such...
Welfare reform in the United States has changed drastically in recent years.
Previous programs proved unsuccessful and new programs were designed to clean up the
welfare system. In Delaware, the department of labor and the division of...
With the dawn of the new century, researchers were able to conclude that the best approach
in accomplishing a given task is with individuals working together as a team. Individuals
working together in unity seem to accomplish goals. In...