Workforce overload is a problem of today’s work environment. In order to
conquer workforce overload, the problem and its sources need to be defined. A
qualitative literature search was performed to define and describe workforce
Benchmarking can be defined as a management tool for comparing performance against
an organization that is widely regarded as outstanding in one or more areas, in order to
improve performance (Bardi, Coyle, & Langley, 1996). This paper...